SunCoast's Sugar Glider Customers Speak 
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Hey there, Arnold!
Packey (the sugar glider that runs our nature center) LOVES his ring thing...he says "thanks so much" for sending it!
The 3 sugar glider stuffed animals we ordered are having a good time (one went home with one of our teen naturalist volunteers, who fell in love with him, and the other two are hanging around our gift shop, dangerously close to being adopted).
I just wanted to say thanks for the order, and the extra goodies, and that you'll probably be hearing from Packey and me
soon... "Glider-On, my friends!!"
~ Laura the Naturalist and Packey the 'Glider
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Hi, Its me , James from the great state of Connecticut. You sent me a pair of babies in mid
Sept. I haven't spoken to you in a while but I just wanted to let you know how wonderfully they have bonded to me and
I don't think I could have done it without your support. I don't even need the tent anymore
during the day. They refuse to leave me alone. It's very rare that I
ever hear a crab out of them, just some joyful squealing while they eat there yogurt treats.
The Nail-O-Matic is great also. I think trimming
their nails by hand would cause them to distrust you. I'm sure its a big
hassle to get those toes to stay still for a hand trimming. I just wanted to keep in touch and let you know everything is still going great.
Viva la
Glider!
James
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Hey Arnold -
One of your valued customers (Pam Murray, Virginia Beach, VA) introduced me and my babies (4 gliders) to
ZooKeeper's and wow are they happy. Those dern pellets you buy at the pet store look like rabbit food - I AINT FEEDN' NO RABBITS DERN'IT. . .
anyway - just wanted you to know that word of mouth advertising is still alive! Who needs to advertise when you have a product as good as
ZooKeeper's. You now have a (glider) life long customer.
And you can best believe that this jaw will be flapping to my other glider parents about your web site and products offered.
Blessings to You and Yours Always,
Roberta "Bert" Volkmer
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I just wanted to let u know my sugar gliders love your "ZooKeepers
Secret" food and the Yogurt Drops are definitely their favorite thing and thank u for the complimentary gift
- they have a lot of fun playing with it so thx again.
~ Kristan
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Lisa, Thank you so much for the quick shipment!
The directions were really easy to follow, and the extra zip ties will come in handy.
Thanks for the ring thing and the mango treats too!! I was going to order a bottle
of the Mango Treats and Yogurt
Drops, but didn't know how they would fair in the heat. I'll be sending you an order for
treats as soon as it cools down out here.
Thanks again Lisa and Arnold - April, Sakura and Yoru
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I got my glider yesterday and she totally loves the wheel!
She is in it all the time...she even likes to nap in it! The nail file works great too.
Thanks for all of the gifts that you sent too. It was such a great
surprise! She really loves the food...I'm going to have to order some more
of it next time. Thanks so much!!
- Katy
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I just wanted you to know, I was too afraid to order from anywhere but your store.
I love your cages. They are very sturdy indeed...we are a military family and have moved three times with the cages and not one problem!
So after doing a lot of homework, (my suggies are worth it) I am buying my 3rd cage from you.
I just want to thank you for the time and effort you put into all of your products.
I buy Scooters Choice to clean with...I wont settle for less, and people who come into my house always ask how I have all these gliders and no smell.
I am by no means fanatical about cleaning, but with proper diet, and proper cleaning there should be little to no
odor from your gliders. I use the Cage Shield on the things that
can't get washed by the washing machine and the dishwasher, and clean cages once a week well...and empty bottom trays every few days. Thank you for your attention to detail.
I don't think I could trust a cage from anywhere else!
Gina...Savannah & Cinnabon, Sydney and Diva (sisters) and CinnerElla (Ella) who will soon be with Prince Ashton Charming (Ash)... (see the use of the 3 cages)
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Hi again! I got my order today!! My little ones are sleeping, and since
they've only arrived yesterday, they're still shy. Thank you so much for the
gifts! I'm sure they'll enjoy it tonight after they wake up! Even though I
didn't get to purchase my sugar gliders from you, your quality, and pure love for
them makes me only want to get my products through you. Again, thank you so much and you will be
hearing from me!
Alicia, Rocko, and Zoe
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Hi Lisa,
Just got your order and Oscar loves the worms I handed him one in his pouch and he loved it.
It is going to take a little while for my skin not to crawl but that is o.k. just for my little baby.
Thank you for the free gifts I would like to see what he does with you food.
The toy we will use tonight in our safe room.
You have a customer for life!!
Marsha Hostetler - Missouri
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Hi Lisa!
This is Teresa Silveria, I purchased a baby from you last month. She flew into Denver, and was very late because of weather problems in Texas. She was pretty irate that night! But she got over it. I'm writing to tell you that she's doing just fine. We've named her Gabriella, but we call her Gabby for short. She's not really that gabby, but her future mate is named Guido and we like the Italian names. She lives in her own cage for now, but seems to have her eye on the boy next door! They can't actually touch, but they hang out near each others' side of the cage. When we first brought her home, Guido's scent got significantly stronger for about a week. I don't know if it was just because there was a new glider in the neighborhood or because there was a new female nearby, but that settled down, too.
She is a darling, and rarely crabs at us unless we take her by surprise, which we try very hard not to do. Her coloring is a little on the dusty brown side and she's very pretty. She has a funny habit of running in a circle at the top of her cage, but from top to bottom, not side to side. She likes to stretch her
patagium, but we haven't let her out to fly yet. We don't want to risk losing her behind something when we're not sure we can get her back! That will come in time. We've all settled into a happy home life, and everyone is healthy. Just thought I'd pass all this along, since I'm placing an order today.
Teresa
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I've been coming to your website for years! I only recently got my gliders and am officially addicted.
Your site has been an awesome tool full of information in preparing me for my girls.
They absolutely loved the papaya and mango treats, and are in heaven with the huge
Wodent Wheels (I'm in heaven with nice trim
nails!)!
Thanks for everything, and I look forward to spoiling my girls!
Stephanie
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Just a quick note to let you know that Skittles has found a very loving home
though the Glider Exchange. Thank you so much for everything! Anyone who is considering getting a sugar glider, or has one already, I always send them to your site.
You guys really know what you're doing and really care about the well-being of sugar gliders - it's obvious throughout the your website.
I hope you're still around in about 6 years...
Kristen
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Hi, I wanted to take the time to let you know that the wheels I ordered through
ebay arrived quickly and in perfect condition (I left feedback for you).
Thank you very much for the gifts. They are getting the food sample
tonight. Sparkles, Lucky, and Kiwi love to play with the ring thing.
It was so funny to see them come right over to investigate what it was and to
start playing with it. I also want to thank you for describing how to use
the both
wheels. That’s a great idea to block one when the nails don’t need
filing. That will save a lot of taking apart time. I will be a
regular customer now.
Thanks, Dave and Sparkles, Lucky, and Kiwi
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Hi Lisa,
Just want to drop you a line & say thanks so much for every thing! I
received me cage & my supplies today & was very pleased to receive the extra goodies.
I'm sure when i get my gliders they will just be just jumping for joy for the papaya treats.
I'm also sure my gliders & i both will will have a ton of laughs with the gift you sent for us. What an awesome idea your Ring Thing is for both the suggies & us!
I can't wait to try it out!
Thanks So Much For Every Thing & For All That You Do,
Tammy
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Dr. Mike was fascinated when I used the bonding spray when I had brought Murphy in for his "well'baby" check-up.
I put a spray on both his and his assistant's hands. Plus I gave Sun Coast a big plug!! JL's checkup went just fine.
And JL was endearing as ever. He is just so sweet! Murph was such a fearful and biting baby (until I learned not to pay attention to PP's advice); now he has become sweet too!
As I write, they are both in one pouch. These little "monkeys" are inseparable!
But they love us too! And they are eager to say hi to anyone we show them to!!
I will call you!! Probably late Monday afternoon. Have a great glider weekend!
Sandi
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When I got my last order of Zookeepers I received a sample of
Wholesome Balance, my girls just loved
it. It seems for some time now they haven't really like the zookeepers, would only eat it if I lessened their other
food, but they are as happy as can be with the new product. I like it better also.... Thanks for the new food..... and little Cita and Nena say thanks also........ Beverlee Straubel
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Hey, Arnold!
Our mom just ordered our new indoor cage on Monday, and we are already relaxing in it!!!
Thank you so much for the speedy service (like a sugar glider would do anything less), great product, and fantastic selection.
Our mommy is also a big fan, and promised to order us more stuff from your
store...yay! We're not sugar gliders, but we'd like to think we're your honorary North American cousins...
Raqui and Boolwinkle
Southern Flying Squirrels
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Hi, I just wanted to let you guys know that I switched to your new Wholesome Balance Chicken & Brown Rice
Blend. I fed them side by side with the old food and they went 100% for the new blend.
They love it! They left the old pellets alone. They also eat more.
Also, thanks for all your useful info in your newsletters.
Thanks for everything,
Sparkles, Lucky, Kiwi, and our new addition, Crystal. And the humans Dave, Tammy, and Dave jr.
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My sugar glider love everything! Specially their toy and the wheel!! One of them won't even get out of the wheel!
Katherine
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First - WE LOVE OUR NEW BABIES!!!!! We have pictures of their 'sugar glider hotel' and pics of them on Flicker, but not sure how to get them to you...????...
Second - WE LOVE OUR NEW BABIES!!!!
And Third!!! - The kids and I think you ROCK!!! For all of the help that you gave to us from ordering through getting the babies here to us.
We absolutely can not thank you enough. I definitely see a few more 'babies' in our future.
They are the coolest pets that we've had in a long time. Thanks so much.
We have never thought about purchasing any type of live animal and certainly not over the Internet, AND your friendliness, care for the animals, and knowledge has given me a new view and we do hope to order new babies from you in the future.
I hope to meet you one day, so the kids and I can give you a big hug and just tell you thank you, thank you, thank you.
Sincerely,
-Mel Welch, Virginia
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I was buying the zookeepers and thought i'd try the new recipe of
chicken and brown rice, i've used it for 2 nights now and the bowl is empty in the
morning, i'm guessing they like it :) Thanks,
Shelley
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I just got my package today! I was so happy with the quality of the products and the fast shipping!
You should have heard me squeel when I saw my samples! My little gliders are nibblin away at the papaya treats, and I know that for the next time I order from you! Thank you so very much, and I look forward to
continuing to purchase your wonderful products!
Laura
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I am so excited. I use The Pet Glider diet and have always stocked the pellets from her (same as exotic nutrition pellets).
I use her mix of fruits/veggies etc and her vitamin mix to sprinkle on the food.
I never have had issues with the fresh food, but only with the pellets. About a year ago, the 5 gliders seemed disinterested in the pellets.
I tried to get a fresher batch (I keep it in the freezer until I use it) from the
distributor, bought a eucalyptus mix, etc to no avail.
A few weeks ago I purchased your Wholesome Balance and was amazed.
They looove it! Everyday, it's gone! I am not only impressed, but relieved with the ingredients.
I feel like this staple has made life easier on all of us. Thank you!
Angie Baxter
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Hello! I was glad to receive my new wheel and I wanted to thank you all so much for the treats and the small gift called the "ring thing"!
My gliders loved the treats and even more they loved the toy, they immediately started squabbling over it and tearing it up, lol. It was very nice of you, thanks!
Lacy
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Hello Arnold. I received everything I ordered plus some extras... thanks!
My gliders couldn't be happier and neither could I for that matter with the quality of your customer service, product, and shipping.
I will definitely keep you in mind for future purchases.
Thanks again, Jennifer Andrews
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SGO Arnold,
Both packages arrived today! Needless to say, I did not expect on Friday when I placed the order for a 50lbs cage and associated Sugar Glider supplies, that all of it would be at my home by Monday....all for only a
$8.00 shipping fee.
Extraordinary service! "Hats off" to the Glider Gang! Thanks.
Dan & Pam (Naples, FL)
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I really wanted to let you know that my sugar gliders love this
food. My female now is a mommy and the baby is OOP 2 days!! Your web site, newsletter and great food I think has helped all this to happen.
Of course my good care and love helps to !! I really just want to say thank you and HAPPY HOLIDAYS!!!!
Antonia Bonanno
Long Island New York
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I just wanted to let you know that I received our sample of the Chicken & Brown Rice dinner and it was a huge success with my new little boy Loki !
He refuses any other type I have let him try. It must be wonderful stuff!
And his Vionate and Rep-Cal are a huge hit too! He really likes to lick the vitamins of his fruit and then eat the fruit afterwards!
Thanks again!
Love,
Caitlin & Loki
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Hello Arnold, Thank you so much for the speedy delivery of my order! Bella and Taber really thought the surprise toy was fun, and the sample
ZooKeepers Secret was yummy. I like the
disinfectant cage cleaner it smells so fresh, and after Bella and Taber used the
Glider dry shampoo we were ready to go out on the town.
Thanks Again , we are Happy to have found you.
- Rhonda
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Lisa, I got the cage today!! It only took like 2 days to get here! Thank you for the
papaya treats and the Ring Thing! You have been really awesome! Everything is set up and ready. That box was so full of stuff I have been looking at it all day. The cage is beautiful. You can’t see the heart design in the pictures and I was really truly amazed. I have also never seen a
water bottle with a little turtle inside!!!
Except for kids water bottles but I think you know what I mean. Anyway I just wanted to THANK YOU… Bekki
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Lisa, I'm a brand new glider owner, I mean I just picked up the twins yesterday. I had already been working on bonding together with the person who I got the gliders from, however, I have to admit that you helped me and my gliders, Orville and Wilbur, on our first "solo experience". I made a simple order from your store, the wheel with the
trimmer track, the toy Airplane and your
ZooKeepers Secret ...and they love them all!!
However, it was the extra gift you sent that had the most impact. While using the "ring thing" and the treats I was able to "lure" the twins out of the bonding pouch for the fist time and we played together for the rest of the night. Thank you for making it easier for me to bond with the twins and for the prompt shipping and great product quality. Be certain that on us you have a customer for life.
- Juan, Orville and Wilbur
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After doing a lot of research, we finally decided to purchase two Wodent
Wheels with the Nail-O-Matic from SunCoast. The wheels arrived yesterday and we immediately set them up for Molly.
SHE LOVES THEM! I can't believe we waited so long. I have never seen her so full of energy.
She immediately jumped into the wheel and started running. She was like a whole new Molly! I debated whether or not we should get one or two wheels.
Now, I am SO glad that we got two. I have no doubt they will both get a lot of use.
Also, she was "delighted" with the Ring Thing - just like the note said
she would be. I had NO IDEA she could be so playful. She had a great time chasing it and batting at it.
We had an amazing time watching her. It was the first time we were able to really "play" with her.
It was so much fun. I just wanted to say thank you for providing such great items and so much helpful information. You have found a long-term customer here.
Sincerely,
Amber (and Scott)
Molly's Parents
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Hi, Thank you so much for providing safe and fun products for my sugars.
Yours is the only site I really trust for my sugars. I really appreciate all the hard work in testing the products you sell to make sure they are safe.
Thanks Again,
Nicole
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I just wanted to say, I finally got my cage, wodent
wheel, nail track and papaya treats yesterday, and WOW, I love them all!!
The shipping was fantastic, I really liked being able to track it (because with USPS you can't exactly track too well), and the "freebies" like the zookeepers, fleece and cage spray were such a great surprise.
:) :) :) - Samantha
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Dear Lisa, and everyone at SunCoast Sugar Gliders,
I just opened up my first order and I wanted you guys to know how
thrilled I am. Samples, gifts, and all the things I ordered. The rope swing
is already in the cage and has 2 little gliders allover it!! Thanks for the
sample of the zookeepers diet, I will try it with the one I purchased and see what happens. We will
definitely be back! Thanks Again for all of our stuff!!
Sheri ... And simon and bugsy
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Hello,
I just wanted to let you know that I got what I ordered from you today. I told you I'd shoot you an e-mail when It arrived. I also would like to say that your services are amazing. =] It was awesome that you were concerned enough that anything I ordered was going to get to me, not get lost in the mail. Also the little "gift for you" and little bags of staple food was uber cute =D I look forward to ordering from you again very soon!!!
Mr. Moose (my suggie) and I thank you oh so much!!
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Hey there again. Just thought I'd add that my suggies prefer the hard diet that you sell as opposed to the the
zookeepers. I have a hard time getting them to eat the soft food, but they LOVE the
Wholesome Balance food. I have two females and one male. All three prefer the hard diet.
Just wanted to let you know in case you wanted to compare likes and dislikes of different gliders.
Hope you have a happy and healthy 2010 - Jennifer
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My male Sugarglider just refused to eat the Glider food the sell at PetSmart. So when I received the
Wholesome Balance Chicken and Brown Rice Blend, he gobbled it up and when he was finished He looked at me as if He were saying: "Finally, what took you so long!".
Now for my Female Sugarglider, she is mean, I didn't know what to do. So I decided that I was going to just love her anyway. But I needed some help Quick. So when I received the Sugarglider
Original Bonding Potion, I did not hesitate to use it. She she was mean, but a spray here and there calmed her. We still have work to do, and I know that She will come around.
I am going to be ordering more just as soon as I can.
Thank You So Much, Teresa
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The new food is great, my babies have never been this active, they clean the bowl out daily an never did that with the other chow i buy from you, as a matter of fact, they never touched the other stuff, my cats ate
it....lol But this is terrific, they eat it faster than i can supply.
you need to make larger bags for multi house holds. By the way, the coats on my babies are so much fuller now and energy off the charts... they still eat fruit, vitamins, turkey and wild rice.
Thank you for making the boys happy.
glider mom
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I would like to thank you and all the people that work to put together your website.
We got a family of three sugar gliders from some friends that didn’t have the time to give them the attention they deserve.
I have been using your website for all of our product and information needs.
I especially love the newsletters that are sent out.
Every issue I have gotten has had at least 1 new piece of information that we didn’t know about taking care of our little gliders.
Willi
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I just received my first order from your company yesterday. I ordered a new glider cage &
wodent wheel. I just wanted to let you know how pleased I am with the super fast delivery, FL to NC in just 2 days WOW!, and the quality of the products I received.
I had shopped around online for about a month and your price and shipping costs were by far the best deal.
You have definitely impressed me & I will be ordering from your company again in the near future.
Thanks & have a great day!
- Jessica
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Hello Lisa,
We purchased our little guy about one month ago. Bowen was about 8 weeks old when we got him.
He was purchased directly from the breeder, not a pet store. Anyway, I just want to tell you how pleased I was to have found your site.
I have already printed tons of info. The company we purchased him from sends frequent informational e-mails but when I write with questions or for advice, I get back little more then
ads for their web site. Looking at your prices for food, toys and even the Joeys, I’m amazed at your prices. You seem to really stay in touch with your customers. Hopefully, in the future, we can get a friend for Bowen.
Believe me, I will be contacting you and not the other guys! Thanks! Heather
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I would like for you to know... once I found a vet for my little Sugar Glider, Oliver, HE used your website as a reference tool as to Oliver's 'diet' for me. As he had used your site I also used your site for my purchases...
Thank you SO much, and I hope to a long future of continued business with you.
Melanie
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